Today I saw an article posted in the Wall Street Journal about automated interviews. Some companies are implementing a new system for phone screenings that are one way. The candidate answers a series of questions without another human being on the other end. They claim the answers will be listened to by a human at a later time, but they are implementing this to cut corners.
Just because we can, doesn't mean we should.
This is a great example of misusing technology. Yes it is great that we have advanced so far in our civilization that we can now have robots doing things for us, automating our lives. However, we have to ask the question - at what cost?
In this case, using automation to find the next employee can have negative and damning consequences, thus causing further expense to fix. No matter how much technology we have, there is no substitute for human interaction especially when hiring for talent.
Hiring is a two way street, candidates also want to gauge if they like the place they are interviewing for. If the first interaction is a one way phone screen, you could potentially be losing your best candidates by simply automating where unnecessarily.
As candidates, they suggest being as authentic as possible even though you don't have the benefit of realtime feedback. Have you ever experienced this type of interview? If so I'd love to hear about it!
Check out the article --> It's Time for Your Job Interview
Gusti Clark has dedicated her career to enabling paths and access to career opportunities.